Can I continue working immediately after resetting my password?

Yes, you can. After the password reset, you can logon with your new password immediately and continue working.

Why should I enroll?

Enrolling allows you to reset the password yourself in case you have forgetten it.

Does the password reset software work if I am off campus?

Yes it works on any device with an internet connection and web browser.

Does the software store my answers?

Yes, but only during enrollment and the answer will be stored using encryption. Therefore, it is not possible to retrieve your original answers.

Does the software store my passwords somewhere?

No, the software only stores the questions and answers.

Does the TUHSD IT Department have access to the answers for my questions?

No the IT Deparment cannot see your answers to the questions.

Can I reset my password is already expired?

Yes, it is possible to reset a password that is expired using this utility.